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Documentation / Ticket types

🧩 Ticket types

Split requests into categories with their own settings.

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Guide Ticket Kick
Les étapes ci-dessous correspondent au fonctionnement prévu dans ton projet Ticket Kick.
1

Create a type

Give the ticket type a clear name.

  • Examples: Support, Recruitment, Partnership, Report.
  • Use a separate type when staff or category changes.
2

Configure staff

Assign the roles that should be able to see and manage this type.

  • The bot must manage channel permissions.
  • Remove roles that no longer exist from the configuration.
3

Organize categories

Place tickets in the appropriate Discord categories.

  • Check inherited permissions.
  • Do not mix private tickets with public channels.
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